Yes. Whilst we will do our best to ensure safety, it is each individuals responsibility to manage their own risk. Before the trip commences you will need to provide a copy of your policy.

There are a number of travel insurance comparison websites available. We do not recommend organising this until your trip is CONFIRMED. For more information on travel insurance head to https://bestintravelgroup.com/protect-your-adventure-best-in-travels-guide-to-travel-insurance/

When you are ready to look a travel insurance, consider getting a quote from World Nomads. They offer coverage for more than 150 adventure activities as well as emergency medical, lost luggage, trip cancellation and more. Click here to explore their plans. Disclaimer: we receive a fee when you get a quote from World Nomads using this link. We do not represent World Nomads.

There are a lot of variables for each trip, destination and consideration of where you are from. We will always do our best to provide some basic advice, however we strongly suggest you reach out to your relevant embassy for specific advice about your requirements.

Whilst our trips are designed to maximise the experiences you have while travelling, we recognise that some downtime is important to rest and/or do some things on your own if that’s what you choose. Most trips have plenty of free time built into the itinerary around scheduled activities.

If you’re not interested or are concerned about your ability to participate, then we encourage you to sit out of activities you’d prefer not to do, and simply enjoy some free time. There may be some activities that for logistical reasons you need to come along for, however you are not required to physically participate in anything that you do not want to do.

Each trip is different, but we normally include several meals. Check the inclusions for your trip of interest for more detail.

Flights are not included unless otherwise indicated on the trip page.

The style of accommodation will vary from trip to trip (from camping to 5 star luxury), so be sure to check the details on the trip page you’re interested in. Regardless of the level of accommodation on any given trip, ensuring a clean and comfortable option for our guests is one of our highest priorities.

Most trips will offer shared or private room accommodation options. Whilst shared rooms are usually twin share, there may be some situations where the available accommodation dictates that this isn’t possible. For all shared rooms, we’ll match you with someone of the same gender, unless you choose to room with someone specifically. You will have the option to let us know who you are travelling with at check-out, so that we can do our best to ensure you are rooming together.

On most trips there will be the option to pay an additional single room supplement where you can have a private on your own. Note that some trips may not have private rooms available, or there may be some parts of a trip where only shared rooms are available even if you have requested private.

You can always email hello@bestintravelgroup.com if you have questions/concerns about accommodation, or would like further information.

The activities on each trip will vary. Make sure you read the Important Notes section on each trip, as this may contain information about the level of physical fitness required. You will have the option to advise us of any medical conditions that may affect your ability to participate in activities on a trip. Whilst on the trip, we strongly encourage you not to participate in any activity you are not comfortable with.

If you would like further information or need to confidentially discuss whether or not activities on a specific trip will be appropriate for you, feel free to reach out to hello@bestintravelgroup.com.

What you need to pack will vary from trip to trip. We suggest that you review the itinerary and projected conditions of the destination you are travelling to and make informed packing decisions. For most trips, you will receive further information prior to departure that may include information on what to pack.

For any questions please feel free to contact us at hello@bestintravelgroup.com.

Yes, however this can vary from trip to trip, so be sure to check out the details on the page of the trip you’re interested in.

A trip will be confirmed once there are enough confirmed travellers booked to make the trip viable.

We endeavour to provide no less than 60 days’ notice in the event that the trip is going to need to be cancelled. We strongly recommend you don’t book flights until your trip is confirmed.

Your deposit and any instalments paid will be refundable until your trip is confirmed. We recommend reading our Booking Terms & Conditions carefully for more information.

For information on our cancellation policy,  please read our Booking Terms & Conditions carefully.

Creator trips are trips hosted by a topic expert for niche groups of people who have a common interest. Typically these trips will be based around a shared love of photography, food, fitness and wellness, golf, surfing, adventure, etc.

Our Signature series of trips are hosted by our local operator partners within each destination. Each itinerary is carefully crafted to ensure a unique and memorable experience.

No problem! We’d love to hear from you. Just email hello@bestintravelgroup.com and we’ll get right back to you.